During my time as a Residential Security Office (RSO) Proctor at Northeastern, I was responsible for maintaining a safe and welcoming environment for hundreds of students. I helped monitor access to residence halls, verified guest entries, and worked closely with campus security and housing staff — especially during those high-stress moments when calm and clarity mattered most. What I gained went beyond policy enforcement: I sharpened my attention to detail, learned how to manage responsibility under pressure, and developed strong communication skills that continue to influence my approach to data accuracy and reporting. It was real-world training in staying composed, thinking clearly, and protecting both people and process — skills that translate surprisingly well into the world of analytics and dashboards.

As part of Northeastern’s Interdisciplinary Digital Portfolio Workgroup (Jan–Apr 2025), I worked alongside students from across programs to build a case for making digital portfolios a core part of the graduate experience. Our mission? Convince the college to champion digital portfolios as more than just “nice-to-haves” — but essential tools for job readiness, personal branding, and showcasing real-world skills.

We evaluated platforms, compared features, gathered student and industry feedback, and proposed ideas like offering portfolio-building as a 1-credit course or integrating it into capstones. It was equal parts research, strategy, and storytelling — and it gave me a deeper appreciation for how digital presence ties directly to career design. Plus, pitching to stakeholders across departments was a solid crash course in cross-functional collaboration (minus the caffeine-fueled late nights... okay, maybe just a few).

In Summer 2024, I completed Northeastern’s Graduate Leadership Institute — a program designed to turn potential into leadership and weekly reflections into real growth. Over eight interactive sessions, I explored core leadership competencies like communication, relationship-building, and self-awareness (with a little help from my CliftonStrengths results). Let's just say I now know what kind of leader I am — and more importantly, how to work with the ones I’m not.

We wrapped up the program by pitching a group presentation on a leadership theme, tackling case studies, and engaging in conversations around inclusion, integrity, and feedback (the kind that’s constructive, not soul-crushing). It wasn’t just about theory — it was about learning how to actually lead in a messy, ever-changing world. And yes, we talked about social justice, conflict resolution, and how to give feedback that doesn’t start with “no offense, but…”

In November 2023, I participated in the MIT Climate Hackathon, where our team worked with Koidra, a company focused on climate-smart agriculture. We were tasked with designing a solution to simplify the setup of wireless sensor systems (using LoRa-based devices) for controlled environment agriculture (CEA). I contributed to brainstorming a user-friendly installation workflow and visualizing how data from sensors could be used to guide smart greenhouse operations. Beyond the tech, we also explored how Koidra could scale through social media and SEO strategies. Our team pitched a digital outreach plan that tied content creation and analytics to potential revenue growth — a balance of tech innovation and business thinking. It was a fast-paced, cross-functional weekend that combined sustainability, IoT, data, and storytelling — and I loved every minute of it.

Back in February 2023, I presented a poster at the International Conference on Recent Advances in Science, Technology, Humanities, and Management — a name almost as long as the topics it covered! My presentation focused on Digital Trust in B2C E-Commerce, exploring how businesses can earn (and keep) customer trust in a world full of pop-ups, privacy concerns, and one-click checkouts.

It was my first time bringing research into a formal academic setting, and I learned a lot — not just about e-commerce relationships, but about communicating ideas visually and confidently under time pressure (and fluorescent lights). The experience helped sharpen my storytelling skills and made me realize how much data, design, and behavior intersect when trust is on the line. Plus, I got to say “digital trust” at least 14 times in one morning — which is probably a personal record.

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